Normally restarting would fix the problem, but it is not working this time. I have been having problems with my audio driver on my M14x R2 since december of 2012.
15 minutes later it said that the new device and the drivers were installed and botta bing botta boom I had sound again with no "(x)" on my speakers. My computer recognized right away that it needed audio devices and went on installing them using the updated drivers. I then went into system devices and deleted the High Definition Audio controller.ģ) I installed the new audio drivers on my computer under the *repair* option.Ĥ) restarted my computer as it requested then played the waiting game when it came back up. It was really my only other option anyway (as told to me by a dell help).ġ) I went to dell support and downloaded the newest sound card update based on my service tag.Ģ) I went to my device manager and uninstalled everything under the sound menu (2 things really). Finally I thought that I would just do what I think won't break my computer and if it doesn't work then a full restore would have to be done.
Unfortunately for all of us Dell users, that is not an option. Apparently the quick fix is to go to the computer's BIOs and turn on the onboard audio. I told them it is impossible that the USB would transmit sound if the audio card was bad and that the ports used to work.Īfter trolling the forums of distressed and confused users like myself I did just about every thing that was asked of me. All the dell reps said it was a bad motherboard and that I had to send it in. In doing so I would get the little (X) over my speaker icon when I did not have them plugged in. I was using USB headphone and my magicjack in my Mx14R2 computer. With that disclaimer out of the way here is what caused my issue, what I am pretty sure is behind the problem, and how I was able to fix MY problem. I am not a tech guru nor do I think this will solve the problem every time.
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